Testimonials from Carpet One customers like you.
Thank You for Going the Extra Mile
A client of 15 years contacted me on Wednesday December 10th to tell me that his mother of 95 years was in Hope Hospice and he wanted to get her back home. The problem was he felt that there was no way he could take her back to a place that was in desperate need of repairs. He wanted to know if I could remove the carpeting of 40 plus years, install a new floor, paint the interior, and replace the window blinds. And, all of this needed to be finished by Monday December 15th. Well I knew the biggest challenge was going to be finding the flooring necessary sitting in someones local inventory.
Time was a ticking. I immediately jumped in my truck and drove over to see John Taylor. I've know JT for over twelve years and knew he often purchased special deals from many manufacturers in order to have ready to go stock.
Fast forward to my very happy ending. JT found something my client loved. They gave me the go ahead Thursday night at 8pm. When I past on the information, JT said his crew would be there tomorrow (Friday) morning. By noon on Saturday, all the old floor was gone and a the beautiful wood floor had transformed the home.
Thank you JT for making me look like a miracle worker. And thank you for going the extra mile. You helped make a WWII Veterans last homecoming very special.
— Originally Posted on Google+
Compliments On Your Employees
We wanted to congratulate you for hiring such professional, courteous, helpful, patient, and pleasant employees. From our first telephone call to our last install it was a very pleasant experience for us.
Julie McGillivray went above and beyond her call of duty to make sure that we were very satisfied customers. Jeff measured and Keith followed up with the installer (Luis), who we would highly recommend. In our book Taylor Carpet One is NUMBER ONE.
Thank you so much,
Roger and Carol Pederson